CQC and care news
Plain answers to the questions care homes ask, one at a time. Read one, do it this week.
Start with: Your CQC rating and your marketing

CQC and care news
Care England, the Care Association Alliance and the National Care Association have just pu…

CQC and care news
The rules on showing your rating, how to challenge a report, and what your marketing should say at each rating.

CQC and care news
Enshittification — when wealth is extracted from a service until its quality decays.

Local press and stories
If your care home has just received an Inadequate CQC rating, the first seven days are abo…

CQC and care news
The best way to keep your care home service user guide up to date is to publish it on your…

CQC and care news
CQC looks at feedback from residents, families and partners, so it helps to have a simple way of gathering it.
Quick Wins, free every week
A practical idea every week to bring in more of the right families, with a short video from Barry. Free, and you can leave any time.
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Quick Wins
This week: reply to every enquiry within the hour