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CQC and care news

CQC and care news: care home marketing ideas and guides.

Plain answers to the questions care homes ask, one at a time. Read one, do it this week.

What the new SME care home finance report means for small care homes

CQC and care news

What the new SME care home finance report means for small care homes

Care England, the Care Association Alliance and the National Care Association have just pu…

2 November 2026 · 4 min read

Your CQC rating and your marketing: what to do at each rating

CQC and care news

Your CQC rating and your marketing: what to do at each rating

The rules on showing your rating, how to challenge a report, and what your marketing should say at each rating.

2 November 2026 · 10 min read

When money leaves care: how good homes spot it and resist it

CQC and care news

When money leaves care: how good homes spot it and resist it

Enshittification — when wealth is extracted from a service until its quality decays.

3 September 2026 · 9 min read

You’ve Got an Inadequate CQC Rating. Here’s What to Do in the First 7 Days.

Local press and stories

You’ve Got an Inadequate CQC Rating. Here’s What to Do in the First 7 Days.

If your care home has just received an Inadequate CQC rating, the first seven days are abo…

23 January 2026 · 9 min read

How to keep your care home service user guide up to date online

CQC and care news

How to keep your care home service user guide up to date online

The best way to keep your care home service user guide up to date is to publish it on your…

23 August 2024 · 6 min read

How to collect feedback families and CQC can trust

CQC and care news

How to collect feedback families and CQC can trust

CQC looks at feedback from residents, families and partners, so it helps to have a simple way of gathering it.

3 September 2023 · 5 min read

Quick Wins, free every week

One quick win a week. Ten minutes to do.

A practical idea every week to bring in more of the right families, with a short video from Barry. Free, and you can leave any time.

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Barry presenting this week's quick win to camera

Quick Wins

This week: reply to every enquiry within the hour